Help Accessing Digital Products and Services from Chinese Apps and Websites

I help people outside China purchase digital products and memberships, download files, and complete other online tasks when payment, regional, or account restrictions get in the way.

DigiOtter service illustration

What I Can Help With

Buy Digital Products

I can purchase digital products on your behalf from Chinese apps and websites, including Procreate brushes, filters, art assets, game resources, paid content, and others from platforms such as RedNote and Bilibili.

Get Premium Memberships

I can help you purchase and activate premium memberships for Bilibili, QQ Music, QQ, and other Chinese apps and online services.

Download Files

I can download files from Baidu Netdisk, Quark, 123Pan, Xunlei, and other Chinese cloud storage or content platforms, then transfer them to you through a more accessible service.

Other Requests

I can also help with account verification, video downloads, message forwarding, and other practical issues on Chinese apps and websites.

Real Conversations and Results

Most of my previous requests came through Reddit. Below are a few anonymized examples of real conversations and completed requests. Personal and sensitive information has been hidden.

How It Works

1

Tell Me What You Need

Contact me by email or social media and briefly explain what you are trying to do. It is completely fine if you are unsure whether I can help or do not yet know exactly what you need - you are welcome to ask first. You can include any relevant links, screenshots, or other details, but your first message does not need to be complete.

2

Confirm the Details and Price

I will review your request, ask any necessary questions, and explain what I can do. Before anything begins, we will confirm the scope, total price, payment method, and expected completion time. There is no charge for asking a question or checking whether I can help. For more details, please see How Pricing Works.

3

Payment and Completion

Once you agree with the details, I will send you my payment account information so you can make the payment. After payment is confirmed, I will complete the request and send you the result through the agreed delivery method.

FAQ

Can I contact you if I am not sure whether you can help?

Yes. I'm happy to learn about your question and help or answer as best as I can. If you have any doubts or are not sure whether your request is possible, you can always ask me first. Even if I can't directly handle the request, I'll still try to offer some practical suggestions.

Do I need to share my account or password?

Usually not. Many purchases, memberships, downloads, and other requests can be completed without your password. If account access or other sensitive information is genuinely necessary, I will explain why before asking for it. Please do not send passwords or verification codes in your first message.

How much does it cost?

The price depends on the request, the amount of work involved, and any product or third-party costs. I will explain the full price before anything begins, including the service fee and any additional costs where applicable. For more details, please see How Pricing Works.

How quickly will you reply?

I usually reply within one business day. Requests involving uncommon platforms, technical limitations, or additional research may take a little longer to review.

How long will my request take?

Most straightforward requests can be completed within one business day after payment. Complex requests and large file transfers may take longer. I will provide an estimated completion time before starting.

What payment methods are available?

PayPal and Wise are usually available. Other payment methods may be possible depending on your country or region. The payment method and total amount will always be confirmed before you pay.

How will I receive the result?

The delivery method depends on the request. I may send you the item or content provided by the merchant, downloaded files, activation codes, access or redemption links, screenshots, or other completed results by email, cloud storage, social media, or another method we agree on in advance.

What happens if my request cannot be completed or I encounter a problem after delivery?

If I determine that I cannot help, I will let you know before any paid work begins. If a paid request cannot be completed, I will explain the situation and provide a refund where applicable. If you encounter a problem after delivery, contact me and I will review the situation and provide reasonable assistance based on the agreed scope of the request. For more details, please see the Refund Policy.

Gabe, the person behind DigiOtter

Who's Behind DigiOtter

I'm Gabe, the person behind DigiOtter. I'm from China and familiar with how Chinese apps, websites, and digital services work. I personally review and follow up on each request.

Learn more about DigiOtter

Contact Me

Contact me through any of the channels below to make a request or ask a question. Briefly tell me what you are trying to do, and I will follow up with questions as needed to confirm the details. I usually reply within one business day.