Service Process
The service process is as follows:
1. Step 1: Submit Your Request
Use the form to submit your request. Please provide as much detail as possible. If you have any questions about what to submit, feel free to email us at request@digiotter.com.
2. Step 2: Clarify Your Request
Custom requests usually cannot be completed through standard processes and are often complex. We will communicate with you via email or other messaging tools to clarify your requirements, determine pricing, and establish the delivery method.
3. Step 3: Quotation
Once your request is finalized, we will provide you with a formal quote via email.
4. Step 4: Complete Payment
If you accept the quote, you can complete the payment following the instructions provided in the email.
5. Step 5: Delivery
After your payment is confirmed, we will process your request and deliver it according to the agreed terms.
For more detailed information on the service process, payment methods, response times, and delivery options, please see How It Works.
Support
If you encounter any issues during the service, you can contact us at support@digiotter.com. For information about refunds, please refer to our Refund Policy.
Note
We will do our best to fulfill your request; however, we cannot guarantee that every request can be fully completed. Even if we are unable to complete your request, we will provide free advisory suggestions that you can use as reference.